AGENTS ADAPTING DURING COVID-19

28-Apr-2020

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Q&A

This week our Director Baden Lucas sat down with young-gun Thomas Tregonning for a Q&A.

Baden: Tom, tell us about your work habits now you're based from home?

Thomas: I've got a great set-up in my living area, it's just like working from the office, only I don't seem to need to do as much ironing!

Baden: Are you still seeing activity in the market, or has that completely stopped?

Thomas: Not at all, in fact, we have already had a terrific month. Lynn & I have sold four properties to date this month. Three of the buyers were local, and one was from interstate.

Baden: Interstate?! How did that sale come to be?

Thomas: That is a great story actually, Lynn managed to work closely with the tenants to arrange a video of the property to be taken, and with the video, the floorplan and the photography felt comfortable in deciding to purchase. I guess a little bit like buying off-the-plan without the opportunity to inspect the property physically.

Baden: That's remarkable! Normally, you're conducting open for inspections on Saturday - how have you managed to continue to transact properties for our vendors?

Thomas: Typically, I would have anywhere between 35-40 open for inspections a month, but that is now zero. Therefore, between Lynn & I we are currently doing one on one inspection's and conducting between 70-80 private appointments a month. It's been great getting to know our buyers more intimately, and we're learning more about their situations so we can help them make better decisions.

Baden: Yes, it's a great point; both other sales teams and property management teams are conducting our one-on-one inspections. I should mention that we're maintaining our Social Distancing and conducting these safely with appropriate precautions. Disclaimer over, what else are you doing with your time Tom?

Thomas: I've been spending a lot of my time connecting with people that I've done business with in the past or hope to do business within the future. People are happy to have contact with me as everyone seems to have a little more time on their hands. I'm just calling people to see how they're doing and coping with what we're all going through.

Baden: That's great, Tom, thanks for joining me!